News: HTC details as to why the HTC Desire HD is not getting the Android 4.0 update

The HTC Desire HD has been making news lately thanks to HTC’s confusing decisions on updating and then not updating the device to Android 4.0 Ice Cream Sandwich. To tell you the whole story, a leaked document at Telus showed off which devices were not getting the Ice Cream Sandwich update and yeah, the Desire HD din’t made it and then  Telus noted that HTC was telling the mobile operator that Android 4.0 was not working smoothly on the device and hence the decision to not bring the update but HTC backtracked on Telus saying they were indeed bring the update to Desire HD making users rejoice but the happiness was truly short lived as HTC once again changed their stance and said the update was bringing performance isues to the device and now they have detailed as to what problems they are facing and why they aren’t bringing the update:

“We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.”-HTC

It seems Android users will continue to get disappointed over delayed updates as well as no updates as we reported yesterday that Sony will not be updating its 2011 Xperia smartphones to Jelly Bean. But as always, if you are a power user then the friendly folks at XDA can surely help you out but truly that will never be the end of the problem for Android.